Connect with us

Technology

How Many Kinds of Small Business Phone Services Exist?

Published

on

Business Phone Services

A phone service is invaluable for any business. More so, for a small business that is growing fast. As a business owner, you are continually on the lookout for a reliable and flexible business phone service. Cost efficiency is another feature that is essential.

In such a scenario, you can select one of the two available business phone services. One is the traditional phone lines that are popularly known as landlines. They use copper wires as their base for transmitting voice calls.

The other alternative is to use the new age Voice Over Internet Protocol (VoIP) telecommunication services. They run on your company’s internet connection and do not need separate wiring to operate.

VoIP services come with plenty of voice and data features those were previously used by the large enterprises.  Features such as call queues, automated attendants, web conferencing, audio conferencing, voicemail to email or text are now at the fingertips of small businesses at a fraction of the cost.

Your firm’s employees can use their business number while traveling across countries and continents. Using VoIP technology enables them to stay connected always on their smartphones.

If you wish to use a VoIP phone service, you need to select either one of the two options available. You can choose to self-host the VoIP hardware and maintenance or outsource it to the VoIP service provider.

On-premises VoIP systems

In on-premises systems, your business houses all the VoIP phone equipment and PBX hardware in your in-house data center. In this case, you will pay for the hardware and installation charges upfront to the service provider. Equipment repair, maintenance, and upgrades is your responsibility. If you go for this option, it is recommended to have a dedicated team of engineers to look after the equipment and ensure it’s operating smoothly.

In a self-hosted scenario, the hardware cost is paid one time, and you are billed monthly for the actual phone service usage or SIP trunking.

A business can experience a wide range of benefits of on-premise hosting. As a business owner, you will be in control of the VoIP service and can decide on its configurations and daily operations. The data security and confidentiality are also substantially high as all the data is housed in your servers. Cost remains on the higher side as you end up paying for more real estate and resources to maintain the equipment.

Best Suited For:

Enterprise and medium businesses who prefer complete control over their business data can opt for this type of VoIP service. Business owners who prefer high-level confidentiality of their internal data can pick the self-hosted service. It is an excellent option for enterprise companies who can afford the cost of real estate, dedicated IT team and the effort involved in setting up and maintaining the VoIP system.

Many times, businesses have certain regulatory or compliance requirements which cannot be met if the data is hosted on cloud. Self-hosting may be the only option for such companies.

Cloud-based VoIP systems

Businesses using the cloud-based systems have lesser deliverables on their to-do list. If you prefer keeping the focus on your core business and letting the experts take care of the phone service, then this option is perfect for you.

You will not have any costs for repair, maintenance, and hardware. Since you are not hosting the service yourself, you don’t have to allocate a dedicated space for the hardware in your office. Real estate costs will be much lower than the self-hosted option. The service provider will be taking care of the PBX hosting.

Flexibility is another benefit for your business. As the phone service is cloud-based, you can easily add in new phone lines or remove redundant ones as per your business needs. Costs of the additional or reduced phone lines can also be adjusted every month. As a service user, you will be paying a monthly fee per user to the phone service provider.

As the service provider keeps adding new phone features, you can keep taking advantage of it. In a self-hosted service, your team will be doing the service upgrades to make sure that all the newer features reflect in the phone service. Your team can easily do the VoIP phone service setup and configuration from their work computers.

If you prefer taking control of the entire data, this will not suit you as the complete hardware control rests with the service provider. In case any downtime occurs, the whole business operations will be in limbo, until the service provider fixes it.

Best Suited For:

Small and micro businesses which are looking to stay lean and focus only on their core business area should pick this option. Cost saving, flexibility, and ease of use are some of the convenient features you can get for your firm to stay miles ahead of the competition.

The Last Word

With the entire VoIP hosting structure enumerated clearly, you can make an informed choice. As a business owner or manager, you can select a phone service that will help accelerate business growth and lend it a competitive edge.

Check out the Jive reviews, plans and pricing and much more.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Work From Home 101: Cyber Security Risk and Tips

Published

on

Cyber Security Risk

Many organizations in the United States have declared an expansion of work from home schedules for their employees. The time has come for us to be more concerned about remote work discipline.

Since the coronavirus spread , almost everything has changed. From people working from home to hundreds of people depending upon in-house sources for entrainment. At the onset of the coronavirus spread, many organizations were reluctant toward the idea of putting their workforce on remote working mode. This resistance was a result of fear of employees slacking while they are working from home and also not being much attentive towards the company’s data security.

While it has been observed that employees are more productive while they are working from home, it has also been observed that employees have few concerns about the company’s security while they are working remotely. Not only do employees give open paths to malicious scammers to swoop into their systems but also avoid contacting the company in case of any suspicious activity observed.

This whole observation made companies doubt whether they should put their working staff on a remote working basis. However, to curb the spread of the virus companies are not only working from home but they are also extending this new work mode for future months.

Considering all of this there are some potential cybersecurity weaknesses that can emerge in remote workspaces that we need to get hold of from today.

From having malicious links sent to you through emails to hackers finding their way into your system through your cheap internet connection, there is a lot that can happen once you allow cybersecurity lapses when working from home.

Here are some of the ways that you can do to protect your company’s data and well as yours from hackers:  

Update Your Network Security 

Once you start working from your home, you forget to do some crucial things such a keeping your devices updated. What you should be doing, since you are working from home, is to make sure your devices are up to date with the recent security upgrades and patches. This is what you should be doing on a regular basis.

Apart from keeping your operating system updated, having an anti-virus and malware program are some of the exercises you have to do on your devices to keep your data protected.

Other than this, you need to make sure that the internet connection and router you are using are protected by all means. This means not only do you need to have a reliable internet connection at your place but you should also make sure that your router is protected from all sorts of external threats.

To have a reliable internet service that comes with affordability and security you need to check packages from RCN. RCN is known for proving affordable RCN cable and internet service to its customers, making entertainment and work super secure.

Avoid Phishing Emails

As we mentioned previously, one of the easiest ways you can fool yourself into the arms of hackers is by responding to phishing emails. Scammers that try to incorporate malicious links into the email that upon clicking can damage your system or let the hacker have access to your and your company’s data send Phishing emails.

These days the scammers are using COVID-19 into fooling the employees into responding to phishing emails. What they do is use the coronavirus crisis as a smokescreen to have access to your sensitive data. The phishing emails may look like a business mail from the official accounts, for example from the HR team of your company and even from your boss, and have a link in it that forces you to click on it.

There are little clues that you can observe to know if the email is a scam or is a genuine email. For example, the email would be written in poor grammar, have an odd email address, or have generic greetings that do not match the email sent by the individual’s usual manner.  

Enable Multi-Factor Authentication

Having a strong password is not enough to keep your system protected from hackers. Passwords, no matter how strong they are, can be broken. Therefore, what you need to do is to enable multi-factor authentication that can protect your system. These tips and tricks are an additional security layer to protect your system from giving access to hackers.

Continue Reading

Technology

Norton antivirus is cheaper than the premium version

Published

on

Norton antivirus

The Deluxe version of the Norton antivirus is cheaper than the premium version but costlier than the basic and standard ones. It has got all the features of both the versions and one more feature of supporting multiple operating systems is also available with this version. The following benefits are provided by the deluxe version.

  • It protects the devices from various types of attacks like ransomware, malware ,spyware, etc.
  • The sensitive information is protected when a user gets online.
  • The user will get Norton security support from a Notion executive after he subscribes to the Deluxe version.
  • The Deluxe version has the option of supporting many operating systems.
  • The Deluxe version comes with a portal, which users can use to control their devices.

Norton Secure VPN

The buyer of the Deluxe version also gets the facility of Norton Secure VPN for free which he can use to secure the sensitive data that is being sent or received. Norton VPN encrypts the data over the network and hackers cannot access the data so users can easily perform transaction online and also send and receive emails and visit social  media safely.

Threats Analysis

The company is always involved in seeking new types of threats and keep updating the software. People buy new computer and store many type of data in it. If there is no antivirus or inferior quality antivirus, then the hackers can easily attack the system and steal the information. Norton keeps an eye on the existing as well as new attacks and update the software accordingly. Users can check for updates and reularly update the software for protection from various threats.

Norton Promise

Notion provides an executive from the company as soon as the user subscribe to the Deluxe version. The expert will help the user to deal with all kinds of problems related to the software and attacks. If the users are not satisfied with the Norton security support services, they can ask for refund, which is provided by the company easily.

Multiple operating system support

The3 Deluxe version supports five devices after users subscribe for it. It can be installed on any device running on different operating systems be it Windows, Android, MacOS, or iOS. The Android users get one more option that is the protection from downloading dangerous apps. The software let them know about the impact of the app on the battery and performance of the mobile.

Wrapping Up

These are the features, which the users will get if they purchase the Deluxe version. The company will provide Norton security support so that users may not face any problem regarding the software. If the system is attacked, the Norton exert will have the opportunity to access the system if the user remotely and resolve the problem.

Continue Reading

Technology

Black screen on your Apple iPhone? Here’s how you can fix it

Published

on

fix iPhone black screen

These days, your large-screen phones need protection to prevent damage from any cause. It can be due to software failure or due to problems related to the hardware. In addition, a black screen on your latest smartphone is one of the important problems we face these days, iPhone DFU mode-related problem for example. The iPhone black screen may be due to a fall or if it has been accidentally soaked in water, then it is probably a problem related to the hardware. If you experience hardware problems, we encourage you to go to the Apple service center.

Although it may also be due to a malware attack or unstable firmware. In most cases, restoring your device is one of the best solutions we offer. In addition, in this article, we will discuss the same in the next sections. We follow a couple of methods in the way of finding a solution. However, it is recommended to determine the reason for the black screen on your iPhone.

You can use any of the methods to recover your iPhone from problems related to the software, such as the black screen of the death of the iPhone.

First, we discussed a way to repair your Apple iPhone without data loss. Alternatively, you can also use iTunes to restore your iPhone, but in that case, you may lose your data, if you have not recently backed up your iOS device.

These are some of the ways you can use to solve the problem of the black screen on your Apple iOS devices. You can use any of the methods to solve the problem according to your need and convenience.

Let us begin…

Method 1: How to fix the black screen of the iPhone using dr.fone – repair (iOS system recovery)? (Without loss of data)

Keep in mind the steps to follow while fixing the black screen of your iPhone:

Step 1: Install the software and once it’s installed, click “Repair” to start the process.

Step 2: Connect your iPhone device to the computer and wait for your computer to recognize the phone. Click “Start” and you will move to the next process.

Step 3: Follow each instruction on the screen and make sure your cellphone is in DFU mode.

Step 4: You need to inform the device details and in the next window, click “Download”. The cellphone will be repaired automatically.

Step 5: After correction, start the iPhone but don’t disconnect the device from the computer.

You will find your iPhone back to normal, as before the black screen attacked.

Method 2: Fix the black screen of the iPhone using iTunes (data loss during restoration)

This is another method that you can use. To use this method, you need help from iTunes but be careful! You need to backup your data otherwise you will lose them after the recovery process is complete. Broadly speaking, this method is carried out in the following ways:

– Download the latest version of iTunes and connect your iPhone device to your computer.

– After the system recognizes the device, go to “Summary” and click “Restore”.- You will find a popup window warning of the possibility of missing data. Click “Restore” one more time then you start the process.

Again, you need to back up your data or you lose them. For some people, backing up data is something quite complicated so if you are not someone who is patient enough, using dr.fone is the best option you can take. Hopefully this article can be useful for you. Thanks for your attention.

Continue Reading

Trending